Guests trash your place. Win the claim anyway.
Hosts lose damage disputes by default — buried in evidence and platform policy they don't have time to fight. Stay-Shield turns a few photos and a description into an evidence-backed claim with itemized costs and a dispute letter that quotes the platform's own resolution policy back at them.
1 free claim every month · No card required · ₹999/mo for unlimited
The fight hosts lose by default
Resolution centers reward structured evidence and policy citations. Most hosts send an angry paragraph and a blurry photo. Stay-Shield does it the way that wins.
Photo-diff documentation
Upload before/after photos with captions. Stay-Shield structures them into dated, labeled evidence a resolution agent can actually follow.
Auto-drafted claim letter
A copy-paste-ready dispute message that itemizes every damage, references your photos, and states the exact amount you're owed — in INR and USD.
Cites the platform's own policy
The letter quotes Airbnb AirCover / Vrbo damage-protection terms back at them, so your claim is framed in the language their reviewers must honor.
Three steps. One winning claim.
Describe what happened
Paste the guest's mess in plain words. No forms, no jargon.
Add before & after photos
Caption each one. Stay-Shield turns them into structured evidence.
Get your claim + letter
Itemized costs, totals, and a platform-ready dispute message in ~60 seconds.
See what you actually get
A real example from a guest-damage case. This is generated in ~60 seconds — yours is tailored to your photos and description.
Itemized damages
- Dining table — deep cracksevere₹18,000
- Fitted bedsheets ×2 — wine stainsmoderate₹4,800
- Bathroom door handle — torn offmoderate₹1,800
- Emergency deep cleaningminor₹1,200
Platform-ready claim letter (excerpt)
To the Airbnb Resolution Center / Host Support Team, I am writing to submit a formal reimbursement request under AirCover for Hosts (Host Damage Protection) for damage sustained at my listed property following a recent guest checkout. 1. Six-Seater Wooden Dining Table — Deep Crack Amount Requested: ₹18,000 / $450 My check-in photo (B1) shows the table fully intact; my post-checkout photo (A1) documents a deep structural crack. Full replacement is required…
…continues with every item, the total, and the policy citation. Copy-paste ready.
“A guest cracked my dining table and shredded two sheets. I had photos but no idea how to file. Stay-Shield wrote the whole AirCover claim with line-item costs in two minutes — I got reimbursed.”
— Superhost, Goa (early pilot)
Pays for itself with one won claim
A single recovered security deposit covers years of Stay-Shield. Start free with one claim a month — upgrade when the next guest gives you a reason to.
- Unlimited claims & dispute letters
- Claim-status tracking
- Guest-screening checklist
- INR & USD itemized estimates